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Western Union®
Money Transfer SM Service
Send Money
When you need to send money to friends or family, count on the Western Union Money Transfer service. It’s fast, convenient, and reliable.
With Agent locations conveniently located throughout the Philippines, it’s easy to send and receive money. Just stop in and we'll help you get your money where it needs to go. It usually arrives in minutes and can be picked up right away*.
Learn more
Western Union Gold Card®
Sign up for a Western Union Gold card and earn points and privileges when you use our services.
Learn more about the Western Union Gold Card
*Pick-up availability depends on the hours of operation of the Agent location.
Restrictions and Special Notes
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Sending from Philippines: |
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When sending a money transfer, senders should contact the Philippine Customer Contact Center for particulars of each country. |
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Senders must present valid photo identification. |
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The sender must inform the receiver in the Philippines the exact MTCN to avoid delays. |
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Receiving in Philippines: |
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For US dollar Payout locations, receivers should contact the Philippine Customer Contact Center for the nearest location. |
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Receivers must provide the correct Money Transfer Control Number (MTCN) to receive the money. |
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Receivers must present valid photo identification. |
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All money transfers from abroad paid out in Agent locations shall be subject to Documentary Stamp Tax (DST), as required by law. DST is P0.30 for every P200.00 principal increments or 0.15% of the principal amount to be received. |
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National identifications in this country have two last names (paternal and maternal). Receivers name in a money transfer must match exactly the name in the receivers identification. |
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General Restrictions |
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Test question is not allowed. |
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Effective May 1, 2009, Direct to Bank (D2B) Service to the Philippines will no longer be available. |
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For more information on delivery coverage, please contact the Philippine Customer Contact Center. |
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Philippine Customer Contact Center numbers: |
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For domestic toll-free, dial PLDT 1-800-1-888-1200 or GLOBE 1-800-9-888-1200. |
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Domestic, non PLDT users dial 02 888-1200. |
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For within Metro Manila dial 888-1200 local call. |
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Outside Metro Manila, dial 02-888-1200 (NDD rates apply). |
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For international calls, dial +63-2-888-1200 |
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Beginning in November 2009, the Western Union system will automatically reject certain transactions. These transactions will be rejected at certain principal thresholds and according to other criteria, which we are not publishing so as not to compromise the integrity of the controls. Western Union will refund the money plus the fees back to the sender. The process can take from 24 to 48 hours before the sender will be contacted. |
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